Product Reviews Facts and Notes

For a product reviews to be effective, it should cover the salient aspects of the purchase. This helps buyers to better know their options. We created a structured approach using 5 categories. Each category can earn 0 to 20 points. The categories we rate are as follows: Warranty & Customer Service, Comfort/Ergonomics, Ease of Use, Features and Massage Therapy. We then add up the total to give an overall rating. In this massage chair review we analyze the M-2 Orion Massage Chair from Omega Massage. This entry level lounger is in the price range of $1,500 and under.

Warranty & Customer Service: Warranty and customer service comes from the manufacturer of the massage chair. Warranty is important, since it protects the customer in the workmanship of the product. The other side of this is customer service. Customer service must solve issues one may have. With the M-2 Orion, Omega Massage covers 1 year on the frame, 6 months on parts, and 6 months labor and shipping for 6 months. For an entry level massage chair, Omega provides the most comprehensive warranty and exceeds the other manufacturers in this category. With the M-2 Orion, Omega provides strong warranty coverage. Now on the customer service side, Omega overall is responsive and competent. They have quick turnaround times when issues do arise. The M-2 Orion is an 18 in Warranty & Customer.

Comfort & Ergonomics: Comfort and ergonomics helps with relaxation. In a massage chair the body should fit well in the chair. It should be comforting to the body. The Orion has a plush back rest cover and a large rectangular shoulder pillow. The back cover is good. The second pillow is too wide and perhaps too thin. The fit of the chair is otherwise comfortable. The curved armrests are very comfortable and the chair can be adjusted from 115 degrees to 170 degrees. Another plus is the leg rest. It is extendable an extra 4 inches. The paddle mechanism in the calf massager is effective and can be positioned for maximum effect. The manual levers are fairly intuitive in their position. Our rating in this category is 17.

Ease of Use: A product needs to be intuitive and easy to use for consumers. The remote control is simple. It has full controls for the back, seat and leg rest. The remote also controls the calf massage, seat vibration and seat massage. Select from 3 timed auto programs and 3 back courses. The M-2 has a manual leg rest and backrest adjustments. The manual levers are in places that are easy to access, but it takes a time or two to get used to. The good thing is the hydraulics on the manual leg rest and backrest raise them, so the user only has to lean them back. Our rating for this massage chair recliner is 19 in this category.

Key Features: The features that differentiate one massage chair from another are reviewed in the key features category. The Orion massage chair features a Hawaiian massage which provides a flowing, swaying motion. The swaying massage motion is performed by the back rollers and provides good back coverage. The M-2 comes with an eight massage head system built into the seat for the buttocks and thighs. The massage heads are on a rotary mount. They provide thorough therapeutic relief. Select from 3 levels of massage intensities. Additionally, vibration is also available for the seat. The vibration helps to stimulate the capillary vessels to increase blood flow. This is a well thought out massage chair for its price range. Overall Rating for the Omega M-2 Orion for features is 18.

Massage Therapy: Just how good is the massage therapy delivered by the massage chair? The M-2 comes with 3 automatic massages. These are timed massages of 5, 10 or 15 minutes. Select from 3 manual massages and select a region of your back with 3 back courses. The M2 has strong manual massages including Kneading, Swaying and Finger Press. The seat massage is very invigorating. It has eight rotary massage heads and a vibration system for the seat. The leg rest has a mechanical kneading system to soothe the legs. With the extendable leg rest, target your thighs, knees or calves. This is a very effective massage chair for its price category. This massage recliner earns an 18 for massage therapy.

The Omega M-2 Orion does very well in our evaluation. The total score for the M-2 Orion is a 90/100. We are impressed with the massage therapy for this price range. Omega has concentrated on getting the massage therapy effective and still hit the price point for an entry level massage chair. There is strong warrant protection for the consumer. The feature set of this chair makes for a versatile and invigorating massage lounger. This is the best value in its class. The M-2 Orion delivers an effective full body massage at a great price point.