Product Reviews Facts and Notes

We take an in depth look at the Prestigio massage chair built by Omega Massage. We have developed a 5 category system to help bring a more consistent and thorough review process for potential massage chair buyers. We break the review process into 5 important key categories to present the total complete massage chair purchase. This structured system of evaluation assigns equal weight to each of the 5 categories. Each category can earn up to 20 points for a total possible score of 100 points. A score of 100 points would signify the chair and the company have achieved total excellence. The 5 categories included are Warranty c This structured approach helps to remove bias and bring a better balance to the massage chair evaluation process. This review will cover the OM-510 Prestigio massage chair by Omega Massage which is in the 2,000 to $3,000 mid-range price level.

Warranty & Customer Service: Warranty and customer service is really an evaluation of come from the manufacturer that makes the massage chair. Warranty is important for customer protection and peace of mind. The warranty covers the quality of workmanship of the product. Customer service is the level of response and support received by the company in case something was to go wrong. Omega Massage covers the OM-510 with the following coverage: 5 years for the frame, 3 years on parts, and 90 days in home service. They also provide shipping for parts for 1 year. For a mid range level this is terrific warranty coverage. Omega is known for providing the most comprehensive warranty of the major manufacturers in this category. Our experience with Omega for customer service has been consistent. Omega is responsive and has strong technical competence to diagnose quickly and get issues resolved. The Prestigio is a 19 in Warranty & Customer.

Comfort & Ergonomics: Ergonomic design considerations are paramount with a luxury lounger. One must be able to relax afterall! We like the Prestigio’s contoured feel of the back and how you can sink into the seat and chair back. The leg rest is comfortable and soothing. Controls are laid out well with large buttons, making it easier for the less dexterous among us. Switching to manual is two step process which takes getting used to. Overall, we score the OM-510 a 17 in ergonomics.

Ease of Use: Like any device with built in electronics, ease of use is a critical concern. A manufacturer needs to design their controls to be intuitive to use. The Prestigio has a great set of massage features built into the chair. The remote is pretty straight forward to use. It has large buttons and a backlit LCD for use in lower light settings. The LCD has icons which show exactly what massage functions are running during the programs. The only non-intuitive feature is switching from automatic programs to manual programs. This is a two step process with this massage recliner. One has to select the mode button and then select the massage technique. Most chairs allow you to select directly. This is the only issue we have seen with this remote control. Otherwise, everything is self-explanatory. Overall rating for the Omega OM-510 for ease of use is 16.

Key Features: Here is what we really like about the Prestigio OM-510 massage chair. It has a soothing reflexology foot massage and an invigorating shiatsu massage. The shiatsu massage gives great and thorough penetration to the back. The rollers reach down the lower lumbar for an excellent lower back massage. The reflexology foot massage takes the days tension right out of your feet. Place those tired, aching feet in the leg rest and let the soothing begin. The reflexology points are stimulated on the bottom of your feet while a firm compression massage takes place on the top of your feet. These key features rate an 18 on our evaluation of the OM 510.

Massage Therapy: The critical category is how is the massage therapy? After all, it is a massage chair. You will not be disappointed at all with the Prestigio. It has 3 timed auto programs that provide a thorough and comprehensive massage to your back. You can switch to manual and select from 4 back courses including upper, lower, full and pinpoint. Select the manual massage treatment for targeted relief including kneading, tapping, finger press and shiatsu. The lower body is covered with the air massage system. Select the level of compression with the Prestigio for your buttocks, thighs, calves and feet. This is one invigorating massage therapy machine and scores a 19 in massage therapy.

Overall Rating: Let us present the total score for the OM-510 Prestigio from Omega Massage. We score this striking recliner an 89/100. This is perhaps the best mid tier massage chair. It combines elegant looks with soothing massage therapy. You get the best warranty protection and years of solid relief. The Omega OM-510 Prestigio massage chair recliner is the best mid tier model.